FREQUENTLY ASKED QUESTIONS

What Days Would I Work?

The business runs Monday-Friday.  Techs that work the four day schedule would have one of those days off.  Techs working the 5 day schedule would work Monday-Friday

What Time Would I Start?

We are pretty flexible here.  Most guys want to start early, 7:00 AM or so, but some want to start a bit later.  We’ll work with you to figure out what your needs are while also meeting the needs of the business.

What Brands of Products Will I Work On?

Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Gladiator and Roper.  The Whirlpool family of brands.

What Types of Products Will I Work On?

Washers, Dryers, Ranges, Microwaves, Refrigerators, and Dishwashers.

Do I Get My Own Vehicle to Use and What Are They?

Yes a vehicle is provided that you will use daily.  While the vehicle is for work purposes only, you take the vehicle home nighty.  Our preferred vehicle is the RAM ProMaster City, however, we also use other types of vehicles appropriate for our work.

Does Diamond Provide my Clothing

Yes.  We provide shirts, pants, and jackets two times per year.

Do I have to Pay for the Gas?

No, Diamond provides you a fleet card that allows you to purchase gas for your vehicle.

What Area Will Diamond Be Providing Service In?

We think of it as the Greater Boston Area.  We have no preconceived limitations to what that includes or excludes.  We will initially be starting out in the Boston area, but will quickly expand as we add staff and learn more about Whirlpool’s needs.  Once settled we expect to be operating in Massachusetts, Rhode Island and New Hampshire.

Where I Work Today They Expect us to Sell Extended Warranties and/or Parts. 

We don’t sell extended warranties, and while it is true that we technically sell parts for out of warranty repairs, we don’t provide any incentive or rewards for part sales.

If I’m Concerned About My Safety, How Does that Work?

Safety comes first.  Whether it is a big or small dog, someone has Covid, maybe an unruly customer, or conditions that aren’t sanitary, you make that determination.  If you have any concerns for your wellbeing, we want you out of that situation.

If I start in Boston, But Later Decide I want to move to Madison, Can I transfer?

Absolutely Yes.  Any employee in good standing (someone doing a good job) can transfer to any market Diamond operates in.  There are too many cities to list, but we operate in Illinois, Michigan, Missouri, Wisconsin and now Massachusetts.